I was extremely hesitant about ordering a bike on line unseen or touched. Willo (owner) talked with me numerous times on the phone and was reassuring, so I pulled the trigger. The bike took way longer than the expected delivery date to deliver but Growler kept communicating and updating me on progress. The bike is super light for an aluminum frame, super surprised at how light it us. It was delivered exactly as promised. Growler is just a phone call away for any issues (shifter needed adjusting after shipping). Email responses are hit and miss. I have ridden borrowed and rented fat tire bikes on occasion. This bike feels so much lighter and nimble, and I mean a huge difference. Durability will tell with time.

Had my first real ride on May 14-15th
2000 feet of climbing-19 miles
Performed excellent!!
Ready for next ride !!
Thank you Growler!

I’ve been kicking around the idea of getting a fat bike for years and 2020 was finally the time. I shopped around a few local shops that carried the names everyone knows and stumbled across Growler online. I’m fortunate enough to be local to Growler so I stopped in and checked out their offerings. I finally settled on the Stout NX. I’ve had it through a full winter now and I’m so impressed with how it handles on the trails. Of course if the snow is deep it is going to be nearly impossible to ride. But packed snow and ice is no problem for the Dillinger 5 studded tires I went with. I was a little worried about climbing with the extra weight but I’ve discovered climbing is actually easier than with my significantly lighter 29er. The downhills and technical bits of the trails are also much easier with the wider bars and wider tires. I’m not sure how much use the 29er is going to get this summer.
As far as dealing with Growler, they were great. Very responsive to any questions. They kept me updated with delays they experienced in sourcing parts. It really feels like when you deal with growler you’re not just a customer, you’re joining a team.

I am extremely happy with the bike and will be happier when I receive the fork that was supposed to be on it. Communication was always extraordinary prior to receiving the bike. I have made a couple of attempts to contact them post delivery however have not received a return email. Again, as to the product, it is 2nd to none! I could not be more pleased.

Super happy with the new bike from Growler. All the color and decal options were awesome. Also like the fact that they are made in the USA! So far everything has been great for the first 200 miles!